HL7 Document Interface

This interface can be used to send flattened charts or other file types to a secure FTP (SFTP) server, where they can be shared with other clinical software systems. Contact the UL EHS Sustainability sales department at Visit the contact us page at www.ulehss.com if you would like more information on using this interface.

Requirements

The HL7 Document Interface is a module of the SYSTOC HL7 Exchange. Hosted SYSTOC customers require no additional hardware. Self-hosted customers can obtain technical requirements for the SYSTOC HL7 Exchange from the Customer Resource Center at https://ul.custhelp.com or by contacting the Workplace Health and Safety Sales Department at Visit the contact us page at www.ulehss.com. You can also contact Customer Support at 844.881.8713 or SYSTOCSupport@ul.com.

Hosted and self-hosted customers require an initial technical setup that includes installing the HL7 Document Interface, configuring the communication with the Workplace Health & Safety Integration Service, and testing the communication.

SYSTOC Setup

Once the technical setup is completed, the configuration in SYSTOC includes selecting a checkbox in Program Preferences, and selecting the document interface option for the task prototypes that you want to send to the interface.
  • To turn on the document interface, go to Utility > Program Preferences > Interface Settings: select Document Interface Outbound.
  • To select specific task prototypes, go to File Maintenance > Setup - Orders > Task Prototypes: select Send to Document Interface for each task type that you want to be sent automatically.

How Does it Work?

File Types

The following file types can be sent to the document interface:
  • Flattened PDF documents
  • Scanned items that are attached to an order
  • Unflattened file types .avi, .bmp, .doc, .jpeg, .mp3, .mpeg, .tif, .txt, .wav

Sending Automatically

Task prototypes that have been set up to send to the document interface and have attached file types as noted above are sent to the document interface server for retrieval by your software system.

Sending Manually

Select the order or orders to send and press Send to Document Interface. You can send orders individually from Appointment Register, Orders, or Clinical Work Area (the Program Preferences > Interface Settings checkbox must be selected). PDF documents must be flattened to be sent. If you try to send an order with a PDF that is not flattened, a message displays that one or more of the items you selected has no order attached and will not be sent.

Checking the Send Status

The send status displays in the order grid field Doc. Interface Status in Appointment Register, Orders, or Clinical Work Area after you press Send to Document Interface:

Message Description
Sent The order was sent successfully. (If the order was not sent, this field is blank.)
Error The transmission was not successful. Check the memo field information message for details.

Checking Information Messages

The following messages display in the memo field Doc. Interface Information. To access the message from the memo, highlight the field and then click the ellipsis button.

Message Description
Sending Documents Sending has been initiated.
Documents were successfully sent to the Document Interface Sending is complete.
One or more of the documents was unsuccessful in sending to the Document Interface Sending is incomplete.

If the memo displays an unsuccessful send message, try refreshing the order or send the order manually.

Reporting

You can run the report Document Interface Information in Orders to check the status of orders that have been sent to the HL7 Document Interface. Status messages are Document Sent or Document Error.