Collection Stages

Collection Stages stores the codes used in the Stage field on the Billing > Collections screen. Each stage is a required step for handling delinquent invoices.

Use the Description field to explain the action (phone call, first letter, second letter, turned over to collection agency, etc.) and create an ID that clearly indicates the meaning of the code. If the stage is for a letter, use the F3 memo to store the letter's contents. It is possible to edit the memo's contents on an individual basis after you apply the stage to a particular invoice, see Collections Letters for more information.

File Maintenance > Setup - Billing > Collection Stages

Collection stages