Reversing/Voiding Line Items

A single function can reverse or void a line item entry depending on the invoice status.

Reversed and voided transactions create a new line item that links to the original line item (the Detail Line numbers match). In most cases, these two items are grouped together in Charge Detail list view making it easier to identify when trying to correct invoices.

  • Reversed charges will be linked to and grouped with the original line item charge.
  • Reversed receipts will be linked to the original receipt, but will not be grouped together.
Note: reversed and voided transactions entered in SYSTOC prior to 7.32 will not be linked to the original line item (via the Detail Line) and are not grouped together.