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1. Create Superior Products
The only way for OHR to prosper, and the company's only security, is to provide superior
products and services to our clients. Neither profitability nor cash assets will protect us if our products are not
the best possible.
2. Be Patient and Encourage
Growth
For OHR to achieve its goals, we will have to maintain rapid growth rate for at least two
decades. Resources, both personnel and capital, will have to be continually invested in producing the superior
products necessary for growth. Shareholders must be extremely patient, because we will never manage the company to
increase short-term financial return at the expense of the long-term goals.
3. Maintain Profitability
A reasonable level of profit is necessary to insure the long-term survival of the company.
Profit can serve as a useful buffer against difficult times and method of accumulating assets to fund expansion.
Producing profit, however, is not the mission of OHR. Rather profit is an essential byproduct of OHR's achieving
its goals in a cost-conscious manner.
4. Avoid Debt
Many growth companies finance their expansion through the accumulation of debt. OHR does not
accept that approach. We believe that debt can distort an organization's vision regarding its financial status and
true level of success. Although assuming reasonable debt may at times be prudent, OHR will seek to pay for
expansion with our own resources.
5. Be Thrifty
OHR believes that the fees clients pay for services represent a trust that OHR will spend the
money wisely and without waste. We must carefully guard these resources to insure that they are spent in the best
way possible to benefit our clients.
6. Work Hard
OHR believes in hard work. We expect everyone at OHR to work hard to achieve the difficult
tasks that have the prospect of significantly benefiting mankind. But we also recognize that long work hours often
lead to poor productivity. As a result, we seek to create an environment where we can work hard and productively
for reasonable hours, balancing our work life with our non-work life.
7. Provide Excellent Tools
We believe that to produce high-quality work, we must use excellent tools. To provide less
wastes time and squanders the abilities of our employees.
8. Avoid Bureaucracy
Corporate bureaucracies are often self-serving and stifle creativity. As a result, OHR avoids
bureaucracy and seeks and rewards workers who have high-level technical skills.
9. Be Honest
We expect all OHR staff to communicate honestly with each other and with our clients. Because
we are constantly developing new and often unproven products, we will occasionally make mistakes, miss deadlines,
and fail to meet our clients' expectations. We believe that honestly acknowledging our failures and inadequacies is
the only method to maintain our clients' trust.
10. Believe in Our Ability to Solve Difficult
Problems
Clients expect us to solve difficult technical problems and help them move into new,
uncharted areas. To succeed in this task, we must believe in our selves and our collective abilities. We realize
that it is very easy to list why a problem is difficult to solve or why something cannot be done. Getting bogged
down in this negative thinking is seductive because it seemingly can justify poor performance and inaction. We
believe that to succeed we must move past limiting thinking and inspire our selves and our fellow workers to
achieve the seemingly impossible.
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